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ORDERING INSTRUCTIONS


Here's the info we will need and the process of what will happen if you would like to order a jumpsuit from us:

I am attaching a measurement chart for you to complete and return to us. You can either email it back to us as an attachment or you can fax it to us. We will also need to know the exact shipping address and a telephone number in case we need to contact you.

Deposits are required on all orders. You have the choice of paying 1/2 of the total costume price for a deposit or splitting the cost of the costume price into 3 payments and only pay 1/3rd for the deposit. We will need the next 1/3rd before we send the blank suit for a fitting and we will need the last 1/3rd payment plus shipping costs before we send the finished suit.

Feel free to use our secured order page to purchase the jumpsuit design of your choice online. You can fill out all the information and it will charge you the full amount but when the order comes into the shop we will only take the deposit using your credit card information. Please put a note at the bottom of the page saying if you want us to take 1/2 or 1/3 of the suit price for your deposit. We accept Visa or Master card. Or you can send us a U.S. money order for the deposit. We will need the deposit plus a filled out measurement chart to start your order.

You can find our measurement chart on the left. Just click on the "measurement chart" button and print the chart. Please have the chart filled out by someone that knows how to a use soft tailors measuring tape. Do not use a hard ruler or try to do the measurements by yourself. Then, send, fax or email us the filled out chart. If you have any questions about how or where to take the measurements please email us or call us and we'll be happy to help you.

Please note, no order will be added to our work order list and no work will begin on any order until the deposit has been successfully received.

Once we've received the measurement chart and deposit we will create the basic jumpsuit (no ornamentation added) and ship the "blank" suit to you for a fitting. You will in turn try it on and make sure that it fits you the way you like. We include a "fitting" letter with the blank suit for you to make any additional comments or measurement changes. You will then ship the suit back to us for completion.

When your order is completed (it is usually 12-14 weeks for completion from the date that we receive the deposit) we will need the final payment (the remaining balance due on your order plus shipping and handling fees). If orders are from outside the US , customer will be responsible for all duties and taxes on any shipment sent overseas. Once we have successfully received final payment, your order will be shipped promptly.

We thank you very much for your interest in our merchandise.

If you are sending a check for the deposit, please address it to:

Professional Costumers 
2505 Henderson Springs Road
Pigeon Forge , TN 37863 
(865) 429-4106 – phone 
(865) 429-1846 – fax